Cancellation & Refund

Below are the terms and conditions governing the relationship between the Expect in Africa Safari and you, to the total exclusion of any other terms and conditions! No alterations to the terms and conditions may be made by any of the company’s employees, authorized representatives or agents – unless in writing by an authorized officer of the company. Rates quoted are correct at the time given and are subject to change. Expect in Africa Safari reserves the right to charge surcharges due to unavoidable circumstances beyond our control such as inflation, Government Axes, revised taxation or other fees. However, every effort will be made to minimize the surcharges.

Itinerary Changes:
We reserve the right to re-route the itinerary or amend the arrangements of any tour in case of unexpected adverse circumstances beyond our control. Although every effort will be made to adhere to the original schedule. It is essential to note that in Tanzania, local conditions are not always predictable. Occurrences such as border closure, poor road conditions, seasonal rainfall on bush tracks, airfields in game areas, game migrations from one region to another, etc. can cause delays, disturbances and modifications of the initial itinerary. We shall make every effort to minimize inconveniences and we will communicate with you in regards to any itinerary or accommodation changes.

 

Western Union/MoneyGram Scam:
Please note that if you receive an email from someone asking you to send them funds via Western Union or MoneyGram, this is an email hacking scam. Expect in Africa Safari does not accept payments from customers via Western Union or MoneyGram.

 

Complaints:
If you develop a grievance during your excursion, please bring it to the attention of the guide and our company representative who will do their best to resolve the situation to your satisfaction.
Expect in Africa Safari plays a significant role in making sure it’s valued customers receive the accommodation of their choice without hassle. By understanding the needs of each client, Expect in Africa Safari can help to arrange/book your hotel/lodge if need be. Our competitive and affordable tour services in the country remain fully committed to helping visitors enjoy their stay in Tanzania.
Regardless of your budget, we can guarantee that the price will be fair, and every amount will be invested in the quality of your tour to provide you with an experience that cannot be matched by any competitor. Our hotels, lodges and camps fit each traveler’s needs. Everyone deserves to experience the trip of a lifetime, no matter where they are from! We at Expect in Africa Safari help every client to achieve their dream vacation.
We can help you to create or amend your travel policy to ensure maximum cost effectiveness without compromising comfort. Tanzania safari holidays with Expect in Africa Safari can be tailored as much as you like.