Booking Conditions and Payment:
A reservation is considered confirmed upon receipt of a 70% deposit to our bank account. Only the amount received by our bank account shall be regarded as paid (with all money transfer costs paid by the customer). The remaining balance is due 45 days before your departure date. If your reservation is made within 45 days of departure, the entire amount must be paid at the time of confirmation.
Although if a client is unable to pay the entire amount at the due date, we will do our best to provide an alternative option. However, requests to do so must be emailed in within 45 days or else the reservation will be placed on hold.
No discounts are given on holidays or other special periods.
Any cancellation of a reservation must be in writing, either by e-mail or fax and shall only be effective upon its receipt and acknowledgement by Expect in Africa Safari. Thus, reservations that are cancelled, reduced in length of stay or reduced in the number of occupancies are subject to cancellation and no-show fees. The following scale of cancellation charges will be applicable, depending on the day before the departure of the tour when the cancellation notice is received.
If the cancellation case is discussed previously, we will do our possible best to render our assistance. We understand that things can happen and will try to resolve any problems that are brought to our attention.
We reserve the right to re-route the itinerary or amend the arrangements of any tour in case of unexpected adverse circumstances beyond our control. Although every effort will be made to adhere to the original schedule. It is essential to note that in Tanzania, local conditions are not always predictable. Occurrences such as border closure, poor road conditions, seasonal rainfall on bush tracks, airfields in game areas, game migrations from one region to another, etc. can cause delays, disturbances and modifications of the initial itinerary. We shall make every effort to minimize inconveniences and we will communicate with you in regards to any itinerary or accommodation changes.
Western Union / MoneyGram Scam:
Please note that if you receive an email from someone asking you to send them funds via Western Union or MoneyGram, this is an email hacking scam. Expect in Africa Safari does not accept payments from customers via Western Union or MoneyGram.